The second-hand marketplace Members Voice Anger Over Size Updates
Shoppers are voicing their frustration after an update resulted in listings displaying inaccurate size information.
This online marketplace has revised its size classifications for women's and children's clothes failing to inform all shoppers about the modification.
Digital Channels Backlash
Countless users and merchants have taken to social media saying Vinted listings now show a modified sizing category versus the original listing as a result of the reclassification.
Vinted explained the revised method more closely matches other platforms.
It has advised users to examine their items and manually change the size when needed, causing user dissatisfaction.
Sizing System Changes
Previously, the sizing featured a single numeric size and a letter, for instance S/8 or M/10.
The updated approach includes a letter and a range such as S/UK 8-10.
For certain items, the measurements have been reclassified - for example a size L used to be a 12 but currently displays as UK 16-18.
Member Accounts
One content creator, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Stephanie Gallen, based in Glasgow, explained products she uploaded on Vinted with size 14 labels were appearing on the platform as measurements 20-22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she explained.
Necessary Adjustments
Another shopper, based in Derby, stated she felt frustrated by the change as she had to manually change the sizes on "every single listing".
"Personally, this is quite irritating, because of my ongoing medical condition and selling on Vinted has been paramount for me since losing part of my income," she stated.
Service Background
The app has more than 100 million members, including 18 million in the UK.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This isn't the first time when a surprising modification to the app has proved unpopular: previously, the platform withdrew an update concerning shipment methods following member complaints.
